Victor Kwong is formally trained as an Avionics Maintenance Technician. He started his career fixing communication and navigation systems on airplanes and helicopters but he soon found himself unsatisfied because it lacked the element of human interaction.
Victor then set off to find a new path that would have the most human interaction, and that he would enjoy. He came across teaching and policing. To “test the waters”, Victor became a high-school supply teacher and volunteered as an Auxiliary Police Officer.
While trying out both fields, Victor took his education and started a company of his own installing electronics in business vehicles, and converting them into mobile offices. At the early age of 21, as a sole-proprietor, Victor got his first taste as an entrepreneur. His professionalism, attention to quality, and most of all, customer service, out-weighed his young age and won him contracts with a provincial government and two universities.
Four years later, in 2000, Victor proudly joined a metropolitan police service.
He spent the first several years as a front-line officer, a scenes-of-crime officer, a collision investigator, and a criminal investigator. Truly believing that cross-training makes for a better employee, Victor then applied to the service’s corporate side.
While on the job, Victor studied for his Business Analyst certificate, and joined a team tasked with consolidate the service’s numerous records management systems.
Certified in analyzing work-flow and data-flow, his keen and fresh sense of communicating change, and the management of change, was discovered by the service’s Command. Victor was transferred to the service’s Corporate Communications office where he is now a spokesperson, Public and Media Relations Officer.
Victor is the recipient of an award for rescuing seniors from a fire at a Long-term Care facility. He is also the recipient of a life-saving award for resuscitating a passenger, and coordinating the subsequent emergency landing of the international flight, while off duty.