JOIN OUR TEAM

Oakville Club

407 Iroquois Shore Road, Unit 1
Oakville Ontario Canada L6H 1M3

Markham Club

100 Renfrew Drive, Suite 110
Markham Ontario Canada L3R 9R6

Full-time 35+ hours/week (Oakville Club)
Part-time 20+ hours/week (Oakville Club)
Casual part-time (Oakville & Markham Club)

Memory & Company operates 24 hours-a-day, 7 days-a-week.

We are hiring day shifts, afternoon shifts, and night shift, for weekdays and weekends.

A Support Team Member plays an extremely important role at Memory & Company ensuringour Members are comfortable, happy, engaged and well cared.

We work universally as a team and all Support Team Members MUST be comfortable with personal care and leading activities.

• PSW certificate or similar experience
• 1 year experience working with people who have Alzheimer’s or related dementias, acquired brain injury, stroke or Parkinson’s
• Physically fit, can sit, lift 35 lbs., bend and stand for long periods of time
• Mentally fit to meet the emotional demands of caregiving for people with Memory Loss
• Possess excellent written and verbal skills for effective communication
• Passionate about improving the lives of those affected by Memory Loss
• Comfortable leading large and small group programs
• Comfortable with all aspects of personal care care in a sensitive, private and respectful manner
• Comfortable with light housekeeping and dining assistance
• Creative and enjoys running daily programming
• Enjoys the universal Support Team approach
• Keen, reliable, energetic, friendly, approachable
• Ability to handle multiple priorities effectively
• Exceptional organizational and time management skills
• Patient, kind, calm, empathetic and very adaptable to a high paced environment

• Initiating and executing daily programs
• Making our Members feel very welcome
• Companionship
• Greet our Members for hand to hand service, and assist them with getting comfortable
• Assisting Members with toileting when necessary
• Assisting with dining- preparation, serving, feeding assistance, occasional cooking, baking (if a skill), washing dishes, clearing and wiping tables
• Light housekeeping and laundry to ensure Memory & Company always looks, feels and smells its best
• Grooming, personal care and bathing of Members when necessary
• Carrying and using provided electronic devices for communication amongst the Team
• Follow health and safety requirements and procedures at all times
• Be a kind, calm, and empathetic support to all our Members and their families
• Maintain a respectful, open-minded, open-communication environment with all team members
• Ensuring daily assigned Members have all tasks complete and that they are happy and engaged
• Address concerns when they arise with the appropriate leaders
• Ensure the safety of our Members at all times by conducting regular checks and counts of our Members
• Ensure our Members are well fed, and hydrated at all times
• Maintain the dignity of our Members at all times
• Other duties as requested from time to time by the Memory & Company Leadership team

Oakville Club

407 Iroquois Shore Road, Unit 1
Oakville Ontario Canada L6H 1M3

Markham Club

100 Renfrew Drive, Suite 110
Markham Ontario Canada L3R 9R6

Full-time 35+ hours/week (Oakville Club)
Part-time 20+ hours/week (Oakville Club)
Casual part-time (Oakville & Markham Club)

Memory & Company operates 24 hours-a-day, 7 days-a-week.

An RPN/RN is on site 24 hours-a-day.

We are hiring day shifts, afternoon shifts, and night shift, for weekdays and weekends.

As an RPN/RN, our Support Team Lead plays an important role by ensuring our Members are cared for on their medical side, and are comfortable, happy, engaged, and well cared for while at Memory & Company.

As we have a universal approach to care, our Support Team Lead also takes on the roles of the Support Team by participate in programs, activities, and care assistance.

• At least one year of relevant experience as a Registered Practical Nurse (RPN) or Registered Nurse (RN)
• Knowledge and experience working with people with Alzheimer’s and related dementias
• Membership in good standing with the College of Nurses
• Excellent interpersonal, communication, decision-making and assessment skills
• Ability to lead a team environment
• Physically fit, can sit, bend and stand for long periods of time
• Can lift up to 35 lbs
• Mentally fit to meet the emotional demands of caregiving
• Current Standard First Aid and CPR certification
• Police Criminal Reference Check, Vulnerable Sector
• Mantoux Test to confirm no active TB
• Secondary language an asset
• Willing to take annual flu shot, unless allergic and confirmed by a physician
• Possess excellent written and verbal skills for effective communication
• Passionate about improving the lives of those affected by dementia
• Comfortable leading large and small group programs
• Comfortable with care and assisting our Members to the toilet in a sensitive, private and respectful manner
• Creative and enjoys running daily programming
• Enjoys the Universal Support Team approach
• Keen, energetic, friendly, approachable
• Ability to handle multiple priorities effectively
• Exceptional organizational, time management skills
• Patient, kind, empathetic and very adaptable
• Must be fully vaccinated for COVID-19 and willing to take required booster shots as directed by the RHRA

• Delivery of medication to Members, oversee medication program, and delegation of task when appropriate
• Schedule caregiver meetings, from intake to exit, with accurate and complete documentation, including all ongoing changes or issues
• Medication checks and communication with pharmacy if issues arise
• Assist with Member assessments when needed
• Inform families of medical concerns or issues
• Lead the team in any medically related issues
• Making our Members feel very welcome
• Companionship
• Greet our Members for hand-to-hand service, and assist them with getting comfortable
• Assisting Members with toileting when necessary
• Assisting with dining-preparation, serving, feeding assistance, occasional cooking, baking if a skill, dish-washing, clearing and wiping tables
• Light housekeeping and laundry to ensure Memory & Company always looks, feels, and smells its best
• Grooming and bathing of Members when necessary
• Carrying and using provided electronic devices for communication amongst the Team
• Follow health and safety requirements and procedures at all times
• Be a kind, calm, and empathetic support to all our Members and their families
• Maintain a respectful, open-minded, open-communication environment with the Team
• Ensuring daily assigned Members have all tasks complete and that they are happy and engaged
• Address concerns when they arise with the appropriate Leaders
• Ensure the safety of our Members at all times by conducting regular checks and counts of our Members
• Ensure our Members are well fed and hydrated at all times
• Maintain the dignity of our Members at all times
• Other duties as requested from time-to-time by the Memory & Company Leadership Team