Although each Memory Care environment may be different, the “gold standard” of dementia care remains the same throughout Ontario. From Memory Care specific day programs in Markham to long-term Memory Care in Oakville, there are specific regulatory standards in place to ensure the health and well-being of those living with a form of Memory Loss.

Keep reading to see how Memory & Company complies with the Retirement Homes Regulatory Authority(RHRA) with the support of Ontario Retirement Communities Association(ORCA) to ensure the best care for your loved one living with Memory Loss.

Understanding Memory Care

At its core, dementia is a condition that impairs memory, thinking, senses and behaviour, limiting a person’s ability to perform everyday activities. While it usually occurs in older people, dementia can affect anyone, making it a concern for people of all ages.

Memory Care is a specialized form of dementia care that is designed for individuals experiencing Memory Loss associated with dementia. This type of care is centered around providing a safe and supportive environment that promotes the well-being of those with living with dementia. The main goal of a Memory Care environment is to assist people in maintaining their independence and quality of life through personalized care plans that address their specific needs.

In addition, memory care facilities typically offer a range of therapeutic activities and programs that are tailored to the needs of each individual. This may include memory games, art therapy, music therapy, and other cognitive exercises that help promote mental stimulation and social engagement.

The Role of Regulatory Standards

Since not all Memory Care environments are created equal and don’t necessarily provide the same level of care, the Retirement Homes Regulatory Authority (RHRA) has set standards for the quality of care received in Memory Care environments.

As a not-for-profit organization, the RHRA oversees the care management of people living in retirement homes. The RHRA ensures all environments comply and adhere to regulations set forth by the provincial government and inspects retirement homes regularly to ensure compliance.

The ORCA, on the other hand, is a separate non-profit organization that advocates for the rights of retired Ontarians. This association supports seniors and retirement community operators in partnership with the provincial government.

The RHRA and the ORCA both work to protect the physical, mental, and emotional well-being of those receiving Memory Care. These organizations also protect and advocate for each person’s human rights.

RHRA Standards for Memory Care

The RHRA has stringent policies on the living conditions within Memory Care environments including the qualifications and training of professionals employed to provide the care. Actions to prevent neglect and abuse are explicitly monitored in addition to the regular expectations of safety and personalized care.

As part of the RHRA’s guidelines, Memory Care environments need to have a plan in place for each Member that includes a development timeline, a structural support baseline, involvement of the individual, approval by a certified professional, compliance validation, and records of other care partners.

ORCA Standards for Memory Care

To advocate successfully for those living with dementia receiving care, the ORCA has specific guidelines and standards for each Memory Care environment and the available services. This includes guidelines on how to prevent or reduce confusion and anxiety while protecting the safety of those living with Memory Loss.

ORCA also aims to raise awareness about the effects dementia can have on a person and their care partners. Person-centred care in conjunction with engaging activities and programs is the safest and most supportive type of care for those receiving Memory Care.

Benefits of Adhering to Standards

For a Memory Care environment to provide the highest level of care, it must adhere to the industry standards set by the RHRA and the ORCA.

One of the top priorities of the RHRA and the ORCA is enhanced safety measures to protect the health and well-being of Members, employees, and visitors. Monitoring systems such as keypad-locked entrances and exits, doorbells, video cameras, and/or motion sensors should be installed in all areas of the building that are used.

Providing basic shelter, meals, and safety is not enough. Memory Care environments that adhere to the RHRA and the ORCA standards often feature physical, social, and mentally stimulating activities, therapies, and programs to support those living with Memory Loss.

Having regulations in place gives peace of mind to both the families and care partners of those living with dementia or another form of Memory Loss.

Memory & Company’s Commitment

When researching for a reputable Memory Care environment for “short-term or long-term Memory Care near me”, Memory & Company offers the gold standard of service. Established as the world’s first Respite Hotel, Memory & Company offers day programs, short-term and long-term accommodations, and support during a person’s journey living with dementia.

With VIP treatment, the person living with Memory Loss and their care partners are provided with person-centred care with research-based programs, activities, and therapies to enhance their quality of life. Having a minimum ratio of one Team Member to every five Members provides focused care and support for each individual.

Choosing Quality Dementia Memory Care

Many Memory Care environments offer varying levels of care even under the regulations and policies of both the RHRA and the ORCA. Knowing how to choose the environment that offers the best quality of care for your loved one is important.

The structure of the environment should be designed based on the needs of those living with dementia. A calming atmosphere that is accessible and offers the comforts of home helps to support those living with Memory Loss.

Professional guidance with a team of qualified nurses, personal support workers, recreational therapists, social workers, gerontologists, and nutritionists, should be available. Onsite access to medical, social, recreational, and physical support therapies, programs, and activities should also be provided.

It is also important to ensure that compassion and support are extended to the care partners of the individual living with Memory Loss through social resources and advocacy with onsite professionals.

Explore Memory & Company’s Services of Regulatory Standards

For more information on Memory & Company’s VIP short-term and long-term accommodations and/or Premium Day Program in Markham and Oakville, contact us at (905) 888-8808 or 1-866-452-1394 or email us at